The Kingston Borough Business Awards, run by The Royal Borough of Kingston Chamber of Commerce, celebrate the innovation, vitality and resilience of local businesses, social enterprises and education. They are inclusive of the district centres and the wider business community, with a clear, fair, professional judging process.
On the 23rd March the finalists gathered at the beautiful All Saints Church in Kingston’s Market Place, to see who the lucky winners were.
We were delighted to be shortlisted in this year’s Kingston Business Awards, as a finalist in the Excellence in Customer Service Award category.
Huge congratulations to the fellow nominees in our category, Comfort Care At Home, Roast & Ground, and the wonderful winner of the award, Visiting Angels North Surrey.
Importance of Customer Service
From the moment a customer is in touch with Cosyhomes Windows, they instantly feel like they are our one and only. Whether we are being contacted for a small double-glazing repair, or a whole house of windows and doors; every enquiry is valued and important.
We strive to create a customer experience unrivalled and beyond compare, and we are truly proud to say we achieve this each and every time through our friendly, personalised, attentive and efficient manner of dealing with our enquiries.
Through our dedication to delivering outstanding and superior-quality products and workmanship, every job we complete receives high acclaim; you only have to read hundreds of outstanding and 5-star reviews about us to see that reflected across aspects of work that we carry out.
Our team has the service that we provide, at the forefront of their focus – they involve, listen, understand, respect, extend patience and empathy towards every person and every business we deal and/or work with. We may be small but we are a mighty force; receiving thousands of enquiries and completing several hundred of jobs each year. It is our attention to detail and true determination that ensures all goes according to plan in a timely and efficient approach.
Maintaining high standards, delivering a consistent distinguished experience, and exceeding the expectations of all our customers is what sets us apart from the rest; in the delivery of fine and superb customer service.
Achievements and Milestones
We are a family run business with over 45 years of knowledge and experience, completing over 85,000 home improvements throughout Surrey and beyond.
We provide you a 10-year insurance-backed guarantee on all PVCu and Aluminium units and installations along with a 10-year guarantee on glass giving you complete peace of mind.
We only install the highest quality, A-energy rated products available on the market.
Gratitude and appreciation
Being shortlisted in the Excellence in Customer Service Award category meant the world to us.
We treat all our customers with the bespoke service that they deserve and to be recognised in this way, by the Kingston Business Awards, is a fantastic achievement for us.
Congratulations to all the winners and nominees
The Excellence in Customer Service Award is a tough category and it was an honour to be shortlisted alongside the excellent companies in this category. We operate in an area where there are many fantastic businesses and would like to say congratulations to all the winners and nominees. Here’s to next year!
